CIO-SP3 Small Business IT Service/Solutions
Contract Number: 75N98120D00167
Contract Period of Performance: May 11, 2020 – July 14, 2022
Points of Contact
Program Manager, Business Development
Phone: (703) 621-6610
Phone: (703) 621-6612
Phone: (703) 621-6612
Scope of Work:
• Task Area 1 - IT Services for Biomedical Research, Health Sciences, and Healthcare
• Task Area 2 - Chief Information Officer (CIO) Support
• Task Area 5 - IT Operations and Maintenance
• Task Area 6 - Integration Services
• Task Area 7 - Critical Infrastructure Protection and Information Assurance
• Task Area 8 - Digital Government
• Task Area 10 - Software Development
ILS’s strengths and capabilities come from a staff with over 30 years of experience in integrating legacy systems with advanced technologies. Our core competencies include enterprise architecture and process improvement studies, complete legacy lifecycle support, data warehousing and business intelligence applications, and G2G/G2B, G2C, and n-tier web solutions. At ILS, our strength as an IT professional services support contractor for government agencies lies in our adaptability to customer environments, and the expertise we bring to operating, maintaining, and improving these environments in support of the agency’s mission requirements.
ILS looks forward to delivering quality work products while providing applications development maintenance and support. Quality control is integral to process improvement activities at ILS. We establish process and product quality performance objectives, define metrics to evaluate how well we are meeting these objectives, analyze our performance in terms of these objectives, and identify and plan improvements in the way we do our work. Quality control is not fixing defects; it is about fixing the causes of defects. For each project, we employ a defined, repeatable, and measurable set of documented procedures and achievable quality objectives. Our approach ensures that defects and shortcomings are identified and rectified. It also includes analysis that enables us to learn from experience and identify root causes of defects and trends so that we can improve tools, training, or processes to decrease the recurrence of defects.
The President for ILS has overall responsibility for ensuring that this Quality Control Plan meets the stated requirements of the client and all deliverables. The Program Manager is responsible for developing and implementing Standard Operating Procedures that define the critical steps in the development process. The Program Manager reports to the President, who provides external input, resources, and oversight of the overall quality activities. The Project Manager of the deliverables is directly responsible for supervising, administration, process improvement and enforcement of quality standards for all deliverables.
President, e-GOS Representative
Phone: (703) 621-6608